1. Information We Collect
Personal and Medical Information
We collect information directly related to billing services, which may include personal identifiers (name, address, date of birth), medical data (diagnoses, treatment details), and insurance information (policy numbers, coverage details).
Billing and Financial Information
Automatically Collected Information
When you visit our website, we may automatically collect certain information, such as IP address, browser type, and pages visited, to improve site functionality.
2. How We Use Your Information
- For Billing Services: To accurately process medical claims, follow up on unpaid claims, and provide account management.
- To Communicate with You: For inquiries, service updates, and appointment reminders.
- Compliance and Legal Requirements: To comply with applicable laws and regulations, including HIPAA and state-specific healthcare privacy regulations.
3. How We Share Your Information
We may share your information with:
- Insurance Providers and Payers: For claims submission and payment processing.
- Authorized Third-Party Vendors: For data processing, IT support, and other necessary services, provided they adhere to strict confidentiality agreements.
- Legal or Regulatory Authorities: As required by law, to comply with investigations or to protect our rights.
4. Data Security
We implement industry-standard security measures, including encryption, access controls, and regular audits, to protect your data from unauthorized access, disclosure, or misuse. We also ensure our employees are trained in data security and comply with HIPAA regulations.
5. Data Retention
6. Your Rights
Depending on your location, you may have certain rights regarding your information, including the right to:
- Access or request a copy of your data.
- Request corrections to inaccurate information.
- Request deletion of your information, subject to applicable legal requirements.
- File a complaint with a regulatory body if you believe your privacy rights have been violated.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or security standards. Any changes will be posted on this page with the date of the latest update.